Universal Symbols in Health Care
With a diverse population that speaks many different languages and has varying levels of literacy, today’s healthcare executives and facility managers are challenged with providing signage that all patients and visitors can understand.
A study produced by Hablamos Juntos and the Society for Environmental Graphic Design (SEGD) with funding provided by the Robert Wood Johnson Foundation has shown that symbols are an effective means of communication. Through their extensive research, design, testing and analysis, a unified set of health care symbols has been developed that can be integrated into wayfinding signage. O'Connor Sign Planning & Design offers this innovative best practice tool as a solution to making complex health care environments easier to navigate.
O'Connor Sign Planning & Design has implemented universal health care symbols into several wayfinding signage systems for Wisconsin hospitals leading the way by adopting this approach to improve the wayfinding experience for the diverse communities they serve.
Case Study: St. Mary's Hospital Medical Center in Green Bay, WI
St. Mary's Hospital Medical Center offers state of the art healthcare services to those living in Green Bay and surrounding communities. Currently, 16% of Green Bay’s population is comprised of residents with Hispanic and Hmong dialects.
The challenge for St. Mary's Hospital was how to best provide signage that could be understood in these different languages. O'Connor Sign Planning & Design was hired to develop an interior wayfinding system which incorporated the universal health care symbols as a cost effective alternative to multilingual signage.
As of March 15, 2012, all newly constructed or altered public accommodations, commercial facilities, and state and local government facilities must follow the revised regulations of the 2010 ADA Standards.
To ensure your sign system is ADA compliant for any new construction or planned alterations, please contact us for more information. We offer ADA signage audits, sign plan reviews, and development of complete sign systems to meet the new mandatory requirements.